Services Summary

End to End Solutions

Customer Acquisition

  • Direct Marketing Response (Print)
  • Direct Marketing Response (TV)
  • Direct Marketing Response (Radio)

Customer Support

  • Billing / Payments
  • Customer Service / Account Management / Program Support
  • Retention / Escalation
  • Payment Reminders

Helpdesk Support to Diagnose, Repair, Escalate

  • Multi Product, Diagnose, Repair, Escalate
  • Complex / Enterprise Help Desk Outsourcing
  • Single Product Support
  • Full Escalation management
  • ITIL based CRM technology available as part of our solution

Sales

  • Upsells / Cross-sells
  • Lifecycle or Event Triggered Communications
  • Win-back Campaigns
  • Targeted Outbound Communications